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When I went back a few days later Dusty helped me as well with a second test ride, more input on the Magnum and facilitated a pleasant transaction.
Bob in Service was outstanding. He showed me how to remove and replace the rear wheel and helped me understand other elements of the bike. He also made sure it was set up properly with regard to my riding position.
I visited several other E-Bike shops before buying from Best. All were helpful, all have nice bikes but Best had the right bike for me at a good price and made the experience most pleasant.
I totally recommend them!